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Terms and Conditions

Welcome to Shea Prints! These Terms and Conditions (“Terms”) govern your use of our website [https://sheaprints.co.uk] (“the Site”) and any services, products, and features provided by Shea Prints (“we,” “us,” or “our”). By accessing or using the Site, you agree to these Terms, so please read them carefully. If you do not agree to these Terms, you must not use the Site.

  1. General Information

Shea Prints is a company that creates beautifully illustrated quality wall art for children’s nurseries, bedrooms, and playrooms. We are committed to providing you with high-quality products and services.

Company Details:

  1. Use of the Site

By using the Site, you agree to:

  • Comply with all applicable laws and regulations.
  • Not use the Site for any unlawful or prohibited purposes.
  • Not engage in any activity that could harm, disrupt, or overload the Site.
  • Not attempt to gain unauthorized access to any part of the Site or related systems.

You must be at least 18 years old to place an order on the Site. If you are under 18, you must have the consent of a parent or guardian to use the Site.

  1. Products and Services

Shea Prints provides a variety of children’s wall art, including prints and illustrations. The descriptions and prices of products on the Site are accurate at the time of publication; however, we reserve the right to make changes at any time without prior notice.

Product Availability:

  • While we aim to keep our products in stock, availability may vary. If a product is out of stock, we will inform you as soon as possible.

Product Descriptions and Images:

  • We make every effort to accurately depict the products on the Site. However, due to differences in screen settings and other factors, actual products may vary slightly from the images displayed.
  1. Ordering and Payment

By placing an order through the Site, you are offering to purchase products subject to these Terms.

Order Process:

  1. Select the products you wish to purchase and add them to your cart.
  2. Provide billing, shipping, and payment information.
  3. Review your order and confirm the purchase.

Payment:

  • We accept various payment methods, including credit and debit cards, PayPal, and other secure payment options. By providing your payment details, you confirm that the information is accurate and that you have the legal right to use the payment method.

Order Confirmation:

  • Once your order is received, we will send you an order confirmation email. This is not an acceptance of your order but an acknowledgment that we have received it.

Acceptance of Order:

  • We reserve the right to reject or cancel any order for any reason, including but not limited to product availability, pricing errors, or fraud concerns. If we cancel an order after payment has been processed, we will issue a full refund.
  1. Pricing and Shipping

Pricing:

  • All prices on the Site are listed in GBP (£) and include applicable VAT. Shipping charges are additional and will be displayed at checkout.

Shipping:

  • We offer free tracked delivery within the UK. Shipping times will vary depending on your location, but we aim to process and dispatch orders promptly.

Delivery Timeframe:

  • Standard delivery is typically 3-5 working days. Please note that delivery times are estimates and may be affected by factors outside our control, such as postal delays.

International Shipping:

  • At this time, we offer shipping within the UK. If you require international shipping, please contact us at contact@sheaprints.co.uk for further assistance.
  1. Returns and Refunds

We want you to be happy with your purchase from Shea Prints. If you are not completely satisfied with your order, you may return the products in accordance with the following policy.

Return Period:

  • You have 14 days from the date of delivery to request a return.

Eligibility for Return:

  • Products must be unused, in their original packaging, and in a resalable condition.
  • Personalized or custom-made products may not be eligible for return unless they are faulty or damaged.

Return Process:

  • To initiate a return, contact us via email at contact@sheaprints.co.uk with your order number and reason for the return.
  • Once your return is accepted, you will be provided with instructions on how to return the product. The customer is responsible for return shipping costs unless the product is faulty.

Refunds:

  • Once we receive and inspect the returned item, we will issue a refund to the original payment method. Refunds may take 5-10 working days to appear in your account.
  1. Intellectual Property

All content on the Site, including but not limited to images, graphics, logos, text, and illustrations, is the property of Shea Prints or its licensors and is protected by copyright and intellectual property laws. You may not use, reproduce, or distribute any content from the Site without prior written consent from Shea Prints.

  1. Privacy and Data Protection

We are committed to protecting your privacy and ensuring that your personal information is handled securely. For information on how we collect, store, and use your personal data, please refer to our Privacy Policy.

  1. Limitation of Liability

To the maximum extent permitted by law, Shea Prints shall not be liable for any indirect, incidental, or consequential damages arising from your use of the Site or any products purchased through the Site. Our liability is limited to the total amount paid by you for the product or service in question.

  1. Indemnity

You agree to indemnify, defend, and hold harmless Shea Prints, its employees, directors, agents, and affiliates from and against any claims, losses, damages, and expenses (including legal fees) arising from your use of the Site, your violation of these Terms, or your infringement of any third-party rights.

  1. Changes to Terms and Conditions

We may update or amend these Terms at any time. Any changes will be posted on this page, and the updated Terms will be effective from the date of publication. We encourage you to review these Terms regularly to stay informed of any updates.

  1. Governing Law and Dispute Resolution

These Terms shall be governed by and construed in accordance with the laws of England and Wales. Any disputes relating to these Terms shall be subject to the exclusive jurisdiction of the courts of England and Wales.

  1. Contact Information

If you have any questions or concerns about these Terms and Conditions, please contact us:

Thank you for shopping with Shea Prints. We hope you enjoy your products and experience on our website!